Customer serviceVendor storyUC-041

124-room holiday apartment complex, Costa del Sol (Siroco Gemelos 22)

Size
Not stated (small front desk team)
Where
Spain
Tool
Runnr.ai

What the AI did

Used an AI messaging platform to answer guest messages across WhatsApp, booking sites and email.

The result

From March 2025 through March 2026, Runnr.ai handled 22,513 guest messages for Siroco Gemelos 22 — automating an average of 90.7% of all conversations across the year.

Check before trusting

Read a sample of real conversations each week. 'Automated' doesn't always mean the guest got the right answer.

Prompt to try it

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are our guest information pack and the 40 questions guests ask most: [PACK_AND_QUESTIONS]. Draft short, friendly answers in [LANGUAGES] and list the topics, such as complaints or refunds, that must go to the front desk.

Source

Runnr.ai ↗, 27 March 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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