Updated every Thursday · last updated 11 October 2026
The dull, believable stories: a named firm, one job and a number someone will put their name to. Each comes with its source, a prompt you can paste in to test the job before you buy anything, and a note on what to check before trusting it.
Showing 25 of 25
Small law firm
A senior associate wrote a strict AI policy and checklist, then showed staff practical uses every day. The firm used only pro versions of tools, and a solicitor checked every AI-created document before it was issued.
Result The take-up was good at McGroddy Brennan, as people started to see the benefits of using the tools, particularly in relation to document review and administration.
Not statedIreland
Construction consultancy
Uses a specialist AI tool to spot inconsistencies, missing information and possible compliance issues in Gateway 2 submissions before they go to the regulator. Training was built around the tool.
Result The tool enables faster identification of inconsistencies, missing information, and potential compliance issues before submission to the regulator. Approximately half of the business, particularly the project management function, was involved, with around 10 to 15 project managers actively engaging with both the tool and the associated training. The training resulted in increased confidence and capability among staff using the AI tool.
Around 90UK
Full-service law firm (four offices)
Lawyers use a legal AI assistant to check and extract information from large document sets, compare terms across agreements, prepare disclosure lists and chronologies and produce first drafts.
Result Moftah estimates the firm's lawyers now spend 60% less time across all the tasks for which they use CoCounsel. Mass document reviews are now around four times faster, while lawyers can typically save three to four hours on report or timeline creation.
55 staffUK
Marketing agency
Copilot writes meeting summaries and follow-up emails in Teams, turns raw campaign data into charts and slides and summarises the morning inbox with draft replies for staff to check.
Result The recovery of 5 hours per week, per employee. [Meetings] Time Saved: 45 minutes per meeting. [Campaign reporting] Time Saved: 2 hours per week. [Email] Time Saved: 45 minutes per day. Our client was able to take on 20% more client volume without hiring a single new staff member.
25 staffNot stated
Bakery selling online and on TikTok Shop
When a staff member left, the owners used Claude to automate printing orders, gift tags and labels and to download topper templates. Claude also helped build a tool in three hours that works out daily production numbers.
Result The business now has a 'one-button' order label printing tool, which Oliver believes saves the business 86 hours a month. Candice and Oliver, who have no plans to cut jobs, said they believed AI had helped them save £20,000 in staff costs a year.
21 staffUK
Facilities management
Automates the whole job-sheet cycle (tracking, chasing, capturing and updating) so it runs in the background. It was later extended to supplier bills processing. People keep the client calls and judgement work.
Result 40% increase in available helpdesk capacity in just 90 days. Since the partnership began, work order volume has risen by 329.6%. 20x reduction in manual bills processing within one month.
Not statedUK
Credit union (seven branches)
A prototype chatbot answers questions about branch hours, account requirements and policies from the credit union's own documents. It hands over to a live agent with the full conversation when it can't help.
Result PCU staff tested the prototype and found that approximately 90% of general inquiries could be answered by the chatbot, and only 10% of these questions actually required downstream engagement with a live agent.
Not statedIreland
Independent estate agent (sales and lettings)
Inbound calls and Rightmove and Zoopla enquiries go to an AI voice agent that answers, qualifies the caller and books viewings, including after hours. It also handles email enquiries and booking confirmations.
Result 273 calls answered in the first 6.5 weeks, none to voicemail. 93% resolution rate across calls & messages. 62 qualified leads in the first 6.5 weeks. £2,500 per month additional cost avoidance.
Founder-run (solo operator managing about 150 properties)UK
Watch and jewellery brand (D2C)
An AI agent sits on website chat as the first line of support and answers all where-is-my-order requests, cutting what goes to the outsourced email team.
Result Lyro resolution rate (April): ~80%. Drop in outsourced email traffic (vs. February): ~50%. Lyro conversations handled in April: 10,000. Lyro resolution rate (March, first month): 75%.
~20Netherlands
Bikepacking equipment maker (e-commerce)
An AI chat agent answers product and order questions on the website, including order status through a WooCommerce link. It hands over to staff when they're available.
Result 71% AI Resolution Rate: Lyro successfully resolved 71% of all customer inquiries without human intervention. 395.5 Hours Saved: In just 30 days, the AI solution saved Tailfin's team nearly 400 hours of support time.
Not statedUK
Managed IT service provider
An AI coworker called Belle triages every ticket, filters out noise and duplicates, writes up investigations and closes routine tickets. Anything risky needs human approval, and people handle outages.
Result Across the three weeks she has been on the desk (she went live on 10 May), Belle closed 631 tickets in May. Average first response time dropped from 5.5 hours in December to 1.1 hours in May, an 80% reduction. Median resolution time dropped from 54.4 hours to 5.2 hours, a 90% reduction.
Not statedAustralia
Paper products manufacturer
Takes incoming orders, current capacity and constraints and generates the production schedule overnight, updating it through the day. The operations team used to spend each morning doing this by hand.
Result Planning time: From 8 hrs/day to under 2 hrs/day. Total annual impact: £30,000–£37,500.
Not statedUK
Flat-pack furniture panel manufacturer
Takes customer orders, material specs and waste constraints and produces optimised cutting plans in minutes. It sits on top of the existing order system and spreadsheets.
Result Cut a full-month cutting optimisation process down to under 30 minutes, reduced material waste by 8%, and recovered 10+ hours a week of management time — a confirmed annual saving of over £14,000.
Not stated (supplier says its clients are typically 20 to 100 staff)UK
Wellness brand (D2C and retail)
Someone pastes a screenshot of an inbound shipment into Slack. Claude reads it, matches each item to live inventory IDs, builds the warehouse receiving order, checks the read-back and posts the box labels back. B2B orders are held for a person to review.
Result Across 25 WROs a month, that adds up to roughly 6 hours saved every month. That's 75 hours a year. And because nobody is retyping anything by hand, the error rate on our AI-created WROs is effectively zero.
Not stated (day-to-day ops run by a one-person team)UK
Civil engineering contractor
The pre-construction team uses the platform to write first drafts, pull past content into new answers and run an automated review before senior staff finish them.
Result First draft responses in 15 minutes. We managed to write 6000 words within 6 hours to complete multiple responses. Six responses completed within 6 hours.
Not statedUK
Bid and grant writing consultancy
AI agents search council websites and board minutes, re-read call text and specifications and write early drafts. Experienced writers do the strategy and final quality work.
Result 32 to 40 hours saved per proposal. A typical proposal takes around 160 hours of effort over its lifetime. 77% success rate on public sector bids - Based on 9 bids submitted in the last six months.
Not statedNot stated
Marketing and advertising agency
Trained the whole team in-house since 2023 to use AI for research, reporting and content production, then launched new AI-enabled services for clients.
Result Time savings from faster research, reporting, and content production improved productivity, while new AI-enabled services contributed to an estimated 20% increase in turnover.
Around six core employees plus freelancersUK
Property maintenance (storm, fire and flood repair)
Pulls job data (work done, materials, labour hours, costs) from the firm's Google Sheets and has a large language model draft a customer-ready quote. Staff refine it with short instructions, then the approved quote goes into SortMyBooks.
Result Quotes that previously took hours to prepare can now be generated and refined in minutes.
Not statedIreland
Serviced apartments and hotel operator
Thirty shortlisted candidates for a new hotel's front-of-house roles did an AI-led interview instead of a phone screen. The one-person HR team then reviewed responses and called around 10.
Result Hired 4 people from 1,300 applicants. 5–10 hours saved on a single hiring campaign.
Approximately 150 (page also says 130+)Australia, New Zealand, Ireland and UK
Recruitment, apprenticeship and workforce development organisation
Put three staff from recruitment, marketing and client relationships through a Level 3 Digital Support Technician apprenticeship with an AI pathway. They now use AI for first drafts, building web pages and sourcing candidates.
Result Staff reporting time savings of up to eight hours a week. Marketing Assistant Jasmine Scott uses AI every day and estimates it saves her around eight hours a week. Senior Recruitment Consultant Faye Turner now uses an AI agent that sources suitable candidates from LinkedIn based on a job description, saving her around two hours.
Not statedUK
Software start-up
After the in-house recruiter left, the Head of Sales ran hiring herself. The AI reviews inbound applications, sources candidates, researches them and handles outreach.
Result 2–4 hours saved per day screening inbound candidates. Another 2–4 hours saved on sourcing, candidate research, and filtering. Up to a week faster reviewing inbound candidates. 2–3 team members hired per month.
50 staffUSA
Private healthcare provider
Ranks every application out of 100 against the job description, then runs AI video interviews with the shortlist using questions the manager chose and transcribes the answers.
Result 30 hours of first-stage screening saved on a single role. 60 AI-screened candidates, zero phone calls.
18 staffUK
Chartered accountancy practice
Runs credit control for the practice's own invoices. The AI sends payment reminders at the times clients tend to pay, including evenings and weekends, and moves clients onto Direct Debit.
Result Brought average days paid late down from 40 to 4. Average days invoices are paid late, down from 41 days in October 2025. Clarity Counts migrated 165 Direct Debit mandates to Adfin in one move, with no disruption to clients.
Not stated (four offices)UK
Accountancy practice
Picks up invoices and receipts from client Gmail and Outlook inboxes, extracts the data and pushes draft records straight into Xero for the team to review.
Result Saved more than 20 hours per week across the company. That 20-hour-a-week inbox monitoring load? It's down to 2-3 hours only.
Not statedUK
Plastic injection moulding manufacturer
Reads supplier invoices, checks them against purchase orders and company records, flags discrepancies for review and tracks each invoice from receipt to payment. Hooked into the firm's DELMIAWorks ERP.
Result Expected to save more than 60 hours of manual administration every month
More than 80UK
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