Axioma, trading as SMART Car Repairs
Car repair business
- Size
- Not stated
- Where
- UK
The job
The business uses Tidio Lyro AI Agent on its website to answer customer questions and handle booking and repair enquiries, with sales conversations handled by the agent outside working hours.
Tool: Tidio Lyro AI · More using Tidio Lyro
What happened
89% of conversations were automated with the Lyro AI Agent.
Tidio also reports a 21% engagement rate for its sales bot at the firm. The firm is a UK car repair business, and the page gives its location as the United Kingdom.
Before you believe it
Tidio is selling its Lyro agent, and the figures on its customer page are the vendor and firm account with no outside check. Resolution rates depend on how much of your support traffic is made of repeat questions covered by your own help content, so test it on your last month of conversations first.
Try this prompt
Test the job on your own material before buying anything. Replace the highlighted brackets.
Here are the questions our customers ask most: [QUESTIONS], and the facts to answer them with: [FACTS]. Write the answers the support agent should give, in our tone, and list the questions it must pass to a person instead of answering.
Source
Tidio ↗, 16 March 2026 · vendor story
This source was written or published by the supplier of the tool, so treat the claim as a sales story.
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