Customer serviceVendor storyAI agentUC-115

The Muzzle Movement

Dog muzzle maker

Size
Not stated
Where
UK

The job

The firm uses Tidio Lyro AI Agent to resolve customer support tickets and answer product and sizing questions about its muzzles, and uses lead generation bots on the same site.

Tool: Tidio Lyro AI · More using Tidio Lyro

What happened

74% of conversations were automated with the Lyro AI Agent.

The firm handles about 1,200 tickets a month, and its lead generation bots report a 91% engagement rate. The company makes and sells dog muzzles from the United Kingdom.

Before you believe it

Tidio is selling its Lyro agent, and the figures on its customer page are the vendor and firm account with no outside check. Resolution rates depend on how much of your support traffic is made of repeat questions covered by your own help content, so test it on your last month of conversations first.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are the questions our customers ask most: [QUESTIONS], and the facts to answer them with: [FACTS]. Write the answers the support agent should give, in our tone, and list the questions it must pass to a person instead of answering.

Source

Tidio ↗, 30 March 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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