Admin and back officeVendor storyUC-124

The Forbury Clinic

Specialist audiology and therapy clinic, Reading

Size
Not stated
Where
UK

The job

Heidi listens to each consultation and drafts structured notes, reports and letters, which the clinician reviews, edits and approves before anything is saved. It is used most on hearing therapy sessions with long case histories.

Tool: Heidi Health · More using Heidi Health

What happened

Documentation time per consultation halved, from 10 minutes to 5.

Letters and reports written on the same day rose from 5% to 85%. After hours admin fell from 30 minutes to 10 minutes per clinician per day.

Before you believe it

Heidi is selling the product and the figures are the clinic account. Every note is reviewed by a clinician and nothing is saved automatically, and patient consent is part of how it is used.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here is the transcript of a hearing therapy session: [TRANSCRIPT]. Draft a progress note with history, what was discussed, the plan and next steps, using only what was said. Mark anything you are unsure of for me to check.

Source

Heidi Health ↗, 5 February 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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Harley Street Hearing

Audiology clinic, London

Heidi records consultations, including tinnitus therapy and balance assessments of up to three hours, and drafts notes, referral letters and reports in the clinic own templates, which clinicians review. It is linked to the patient management system and can write up sessions held in Portuguese or French in English.

Result Weekly admin and reporting time fell from two or three hours to about half an hour.

Not statedUK

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