Admin and back officeVendor storyUC-125

Harley Street Hearing

Audiology clinic, London

Size
Not stated
Where
UK

The job

Heidi records consultations, including tinnitus therapy and balance assessments of up to three hours, and drafts notes, referral letters and reports in the clinic own templates, which clinicians review. It is linked to the patient management system and can write up sessions held in Portuguese or French in English.

Tool: Heidi Health · More using Heidi Health

What happened

Weekly admin and reporting time fell from two or three hours to about half an hour.

Notes are now finished on the same day instead of building up over the week, and admin time no longer has to be blocked out in diaries. Sessions held in another language no longer need two reports written by hand.

Before you believe it

Heidi is selling the product and every quote is from an unnamed clinician, so the time figure is one person account. Templates were adjusted during a pilot before it worked well.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here is the transcript of an audiology appointment: [TRANSCRIPT]. Draft a referral letter to the GP in this format: [TEMPLATE]. Use only what was said and list anything the letter needs that the transcript does not cover.

Source

Heidi Health ↗, 5 February 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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1 staffUS

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