Sales and marketingVendor storyAI agentUC-101

Procosmet

Professional cosmetics company, Crespellano

Size: Not stated
Where: Italy

The job

The company put Tidio chatbots and live chat on its online shop to capture leads, answer order questions and support Shopify orders outside working hours.

Tool: Tidio · More using Tidio Lyro

What happened

Lead generation rose by 500% a month after installing Tidio.

Chatbots handled 68% of conversations, and conversation rates rose by 27%. Tidio also reports 23% higher sales for the company, which is not used as the result here because the page does not show how it was attributed.

Before you believe it

This is a vendor page and the 500% figure has no starting number behind it on the page, so a large percentage may rest on a small base. Ask for leads per month before and after, not only the percentage.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are the questions visitors ask most on our shop: [QUESTIONS], and our delivery and returns terms: [TERMS]. Write chatbot answers for each question, and draft the message the bot should send when a visitor looks at [PRODUCT] twice without buying.

Source

Tidio ↗, 30 March 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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