Customer serviceVendor storyUC-041

Siroco Gemelos 22

124-room holiday apartment complex, Costa del Sol

Size
Not stated
Where
Spain

The job

Used an AI messaging platform to answer guest messages across WhatsApp, booking sites and email.

Tool: Runnr.ai

What happened

The AI automated an average of 90.7% of guest conversations over a year.

From March 2025 through March 2026, Runnr.ai handled 22,513 guest messages for Siroco Gemelos 22

Before you believe it

Read a sample of real conversations each week. 'Automated' doesn't always mean the guest got the right answer. The source mentions only a small front desk team.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are our guest information pack and the 40 questions guests ask most: [PACK_AND_QUESTIONS]. Draft short, friendly answers in [LANGUAGES] and list the topics, such as complaints or refunds, that must go to the front desk.

Source

Runnr.ai ↗, 27 March 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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