Admin and back officeVendor storyUC-226

Fourways Veterinary Hospital

24 hour veterinary hospital, Johannesburg, South Africa

Size
25 vets, over 20 nurses and over 30 assistants
Where
South Africa

The job

Vets used Heidi to capture consultations and write the clinical record in a three month pilot from March to May 2026. It also cut the note writing that vets had been doing after hours. A vet reads and approves each note.

Tool: Heidi · More using Heidi

What happened

Documentation time during working hours fell by 25%, from a median of 120 minutes to 90 minutes a day.

All 23 vets onboarded stayed active in the pilot and 100% of those surveyed want to keep using it. Heidi produced 4,181 notes from 936 hours of recorded visits. After hours note writing went from routine to rare.

Before you believe it

Heidi wrote the story, so it is a vendor story. The times come from a three month pilot. The page lists 25 vets, over 20 nurses and over 30 assistants, so over 75 staff. The page header says 24 vets. Drug names and doses must be checked by the vet.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here is a transcript of a veterinary consultation: [TRANSCRIPT]. Write a clinical record with history, exam findings, diagnostics, treatment plan and owner instructions. Flag any drug name or dose you were not sure of so the vet checks it.

Source

Heidi ↗, 2 September 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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