Admin and back officeVendor storyUC-224

Kennedy White Orthopedic Center

Orthopaedic practice, Florida

Size
31 providers (15 physicians and 16 physician assistants)
Where
US

The job

Providers use the Heidi AI scribe to record the visit and draft the note, which they check and paste into the records system. Some dictate a full note to it as they would to a human transcriptionist. The team keeps refining templates as billing requirements change.

Tool: Heidi · More using Heidi

What happened

The practice has almost stopped spending about $450,000 a year on nine contracted transcriptionists.

The orthopaedic surgeon who led the trial puts the per provider cost at 13 to 15 times lower. Heidi has produced 61,000 notes and documents from 600,000 minutes transcribed. There are 27 active users and 91% provider adoption over six months. The practice sees about 100,000 visits a year.

Before you believe it

Heidi wrote the story, so it is a vendor story. The cost figure is the old transcription bill and the page does not give what Heidi costs the practice. Total staff is not stated, only 31 providers. The practice handles about 100,000 visits a year. Every note still needs the clinician's review.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here is a transcript of a clinic visit: [TRANSCRIPT]. Write a clinic note with the history, exam, assessment and plan. List anything you were unsure of or that was not said, so the clinician can check it before signing.

Source

Heidi ↗, 24 April 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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When the one transcriptionist who typed every operative report retired, the centre set up Heidi with a custom operative report template in about 90 minutes. For a trial period the administrative assistant ran the same audio through Heidi and compared the output line by line before anything changed.

Result Daily transcription time fell from four hours to 20 minutes.

Not stated (up to 30 physicians use the centre)Canada
Admin and back officeVendor story

Fourways Veterinary Hospital

24 hour veterinary hospital, Johannesburg, South Africa

Vets used Heidi to capture consultations and write the clinical record in a three month pilot from March to May 2026. It also cut the note writing that vets had been doing after hours. A vet reads and approves each note.

Result Documentation time during working hours fell by 25%, from a median of 120 minutes to 90 minutes a day.

25 vets, over 20 nurses and over 30 assistantsSouth Africa

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