Admin and back officeVendor storyUC-228

Kamloops Surgical Centre

Private surgical centre, Kamloops, British Columbia

Size
Not stated (up to 30 physicians use the centre)
Where
Canada

The job

When the one transcriptionist who typed every operative report retired, the centre set up Heidi with a custom operative report template in about 90 minutes. For a trial period the administrative assistant ran the same audio through Heidi and compared the output line by line before anything changed.

Tool: Heidi · More using Heidi

What happened

Daily transcription time fell from four hours to 20 minutes.

80% of operative reports need no edits. The centre avoided about $20,000 CAD a year in extra admin staff. Surgeons had to change nothing.

Before you believe it

Heidi wrote the story, so it is a vendor story. The $20,000 CAD is the cost of a hire the centre avoided and not a cut in spending. The page gives no staff count, only two operating rooms and up to 30 physicians. Operative reports are legal records, so a surgeon must check each one.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here is a dictation of an operative report: [TRANSCRIPT]. Put it into this template: [REPORT TEMPLATE]. List every place where you were unsure of a word, a side or a dose so that the surgeon checks it before signing.

Source

Heidi ↗, 4 September 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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