Admin and back officeVendor storyAI agentUC-174

U-Shin Group Artists

Talent agency run from Vienna for Hollywood clients

Size
Not stated
Where
US

The job

The founder built an AI chatbot called Ari that handles routine client communication, from everyday enquiries to recommending outfits for premieres. Make automations handle actor applications from start to finish. He built it himself on Make after finding other platforms too complicated.

Tool: Custom Built (Make)

What happened

Client count went from about 100 to 300 within months with no new staff.

The page says 15 hours a week are saved on actor application management. He says emails that took up to two hours now take seconds.

Before you believe it

Make wrote the story, so it is a vendor story. The tripling of clients is the founder's own account and the page does not say what share of the growth came from the chatbot. The agency is described as having minimal staff but gives no number. The founder now runs AI workshops and consulting for other firms, so he has a commercial interest in the story. Check any chatbot that speaks to clients on your behalf before you let it send without review.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

You are an assistant for a talent agency. A client has sent this message: [CLIENT MESSAGE]. Using our policies and common answers below, write a reply in our usual tone. Policies: [AGENCY POLICIES]. If the message needs a decision from the agent, say so and summarise the question in two lines instead of answering.

Source

Make ↗, 13 February 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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