Sales and marketingVendor storyAI agentUC-084

Retail Trust

Retail wellbeing charity working with more than 200 retailers

Size
About 127 staff
Where
UK

The job

CGI built a network of AI agents into the charity existing Happiness Dashboard. The agents gather material from guidelines, mental health guides, demographic data and retailer feedback, generate tailored campaign content, validate it separately, capture feedback and log every output for human review.

Tool: Custom Built (Azure and Databricks)

What happened

CGI reports that the campaign work now needs 80% less manual effort.

The charity head of data and creative technologies says the platform went from concept to fully deployed into user acceptance testing in six weeks. The stated plan was to extend it to over 200 retail clients.

Before you believe it

CGI built the system and wrote the story, so this is a vendor story from a big consultancy. The same page also states 80% as the automation goal, so ask CGI for the measured figure and its baseline before relying on it. Every output still gets human review.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are our editorial rules, audience description and source material: [RULES, AUDIENCE AND MATERIAL]. Draft a short campaign on [TOPIC] for [AUDIENCE], then write a separate check of the draft against the rules, listing anything that breaks them.

Source

CGI ↗, 6 January 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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