Candy's Cupcakes
Bakery selling online and on TikTok Shop
- Size
- 21
- Where
- UK (Manchester)
- Tool
- Claude (£20 monthly subscription)
What the AI did
When a staff member left, the owners used Claude to automate printing orders, gift tags and labels and to download topper templates. Claude also helped build a tool in three hours that works out daily production numbers.
The result
The business now has a 'one-button' order label printing tool, which Oliver believes saves the business 86 hours a month. Candice and Oliver, who have no plans to cut jobs, said they believed AI had helped them save £20,000 in staff costs a year.
Check before trusting
Both figures are the owners' own beliefs reported in a newspaper interview, not measured.
Prompt to try it
Test the job on your own material before buying anything. Replace the highlighted brackets.
Each morning I copy today's orders from [ORDER SYSTEM] into a spreadsheet. Here is a sample export: [PASTE SAMPLE ROWS]. Write me step-by-step instructions, or a simple spreadsheet formula set, that totals how many of each [PRODUCT] and [SIZE] we need to make today and produces one printable label per order with name, items and delivery date.
Source
This is Money (Daily Mail) ↗, 1 October 2026 · press
This source is independent of the tool supplier or is an official publication.
More from the archive
A 25-person marketing agency (unnamed in the source)
Marketing agency
Copilot writes meeting summaries and follow-up emails in Teams, turns raw campaign data into charts and slides and summarises the morning inbox with draft replies for staff to check.
Result The recovery of 5 hours per week, per employee. [Meetings] Time Saved: 45 minutes per meeting. [Campaign reporting] Time Saved: 2 hours per week. [Email] Time Saved: 45 minutes per day. Our client was able to take on 20% more client volume without hiring a single new staff member.
25 staffNot stated
Penguin FM
Facilities management
Automates the whole job-sheet cycle (tracking, chasing, capturing and updating) so it runs in the background. It was later extended to supplier bills processing. People keep the client calls and judgement work.
Result 40% increase in available helpdesk capacity in just 90 days. Since the partnership began, work order volume has risen by 329.6%. 20x reduction in manual bills processing within one month.
Not statedUK
McGroddy Brennan Solicitors
Small law firm
A senior associate wrote a strict AI policy and checklist, then showed staff practical uses every day. The firm used only pro versions of tools, and a solicitor checked every AI-created document before it was issued.
Result The take-up was good at McGroddy Brennan, as people started to see the benefits of using the tools, particularly in relation to document review and administration.
Not statedIreland
New entries every Thursday
The archive grows weekly. Get the stories in your inbox, with the context behind them.