Admin and back officeVendor storyUC-198

Crescent Lodge Dental

Dental practice, London

Size
18 clinicians
Where
UK

The job

Dentists, orthodontists and other clinicians use the Heidi scribe to write clinical notes from the consultation. The practice uses the Heidi Practice plan across the team. Staff read the transcript, then copy it into the record.

Tool: Heidi Health (Practice plan) · More using Heidi Health

What happened

Clinicians went from up to 15 minutes writing notes per patient to about a minute checking and pasting the transcript.

The operations manager says record quality improved by 60% after six months, which is her own judgement. The practice has 18 clinicians across general dentistry, orthodontics, implants, periodontics and endodontics.

Before you believe it

Heidi wrote the story, so it is a vendor story. The one minute against 15 is the operations manager's own description, not a time study. The 60% record quality gain is her judgement and the page does not say how it was measured. The page gives 18 clinicians and no total staff count. The practice calls itself one of the largest and busiest. Check your regulator's rules on consent for recording.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here is a transcript of a dental consultation: [TRANSCRIPT]. Write a clinical note in the structure we use: [NOTE STRUCTURE]. Include the findings, treatment discussed, consent given and next steps. Mark anything unclear in the transcript so the dentist can check it.

Source

Heidi Health ↗, 12 December 2025 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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