Admin and back officeVendor storyUC-118

Old Machar Medical Practice

GP medical practice, Aberdeen

Size
Not stated
Where
UK

The job

Clinicians use Heidi during consultations to draft clinical notes and referral letters as the visit happens, instead of writing them up afterwards or handing them to a secretary. The team also uses its task feature in place of paper notes to track follow-ups.

Tool: Heidi Health

What happened

Clinicians save one to two hours a day.

When two secretaries retired, the practice did not replace them, because the drafting work had already moved. Notes are longer and more detailed than before, and uptake among GP partners and trainees is near total.

Before you believe it

Heidi is selling the product and the practice has used it for two years, so this is a settled user rather than a trial. The time figure is the practice account across about 40 patient visits a day. Patient consent and clinician review of every note are part of how the practice uses it.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Draft a referral letter from these consultation notes: [NOTES]. Use this structure: [STRUCTURE]. Leave a marked gap for anything the notes do not state, and do not add symptoms, dates or results that are not in the notes.

Source

Heidi Health ↗, 19 August 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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