NUU Mobile
Smartphone maker and retailer
- Size
- Not stated
- Where
- US
The job
The firm uses Tidio Lyro AI to answer product, order and support questions from customers in several countries, in place of its previous support setup.
Tool: Tidio Lyro AI · More using Tidio Lyro
What happened
Its AI resolution rate rose from 27% to 68%, a 152% increase.
8.79% of website visitors engage with the agent. The firm sells Android phones that work on any network, tablets and accessories.
Before you believe it
Tidio is selling its Lyro agent, and the figures on its customer page are the vendor and firm account with no outside check. Resolution rates depend on how much of your support traffic is made of repeat questions covered by your own help content, so test it on your last month of conversations first.
Try this prompt
Test the job on your own material before buying anything. Replace the highlighted brackets.
Here are the questions our customers ask most: [QUESTIONS], and the facts to answer them with: [FACTS]. Write the answers the support agent should give, in our tone, and list the questions it must pass to a person instead of answering.
Source
Tidio ↗, 1 April 2026 · vendor story
This source was written or published by the supplier of the tool, so treat the claim as a sales story.
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Pastreez
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