SportsFit Health and Rehab
Physiotherapy and rehab clinic group, Sydney
- Size
- Not stated
- Where
- Australia
The job
The founder uses Claude to forward and route clinic email automatically, matching sender names to the treating specialist, and is building tools that read patient notes and files to draft letters and reports to specialists.
Tool: Claude · More using Claude
What happened
Automated email handling saves about seven to eight hours a week.
The founder is also using AI to study what patients search for and to build content around common questions, such as Achilles pain. He is not a coder by background, and the tools were built around problems the clinic found in its own workflow.
Before you believe it
This is a bank news article reporting the founder account, with no breakdown of how the seven to eight hours were counted. Patient information is involved, so the consent and review steps matter more than the time saving. The clinic own site says practitioners review and finalise every AI note.
Try this prompt
Test the job on your own material before buying anything. Replace the highlighted brackets.
Here is an email from a patient: [EMAIL], and our list of treating specialists and what each treats: [LIST]. Say which specialist this should go to, draft the forwarding note, and flag any email that mentions [URGENT TERMS] for a person to read first.
Source
NAB News ↗, 21 August 2026 · press
This source is independent press coverage, not written by the tool supplier.
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Result One month-end reporting task fell from 60 to 90 minutes to about three minutes.
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