Sales and marketingVendor storyAI agentUC-079

Michael Poole Estate Agents

Estate and lettings agency with 9 branches, Teesside

Size
Not stated
Where
UK

The job

A SalesRook WhatsApp agent, which the firm calls Elsie, engages every sales enquiry, asks qualifying questions, identifies buyers who also have a property to sell, captures the address, assesses whether it is on patch and hands the conversation to the sales team.

Tool: SalesRook (WhatsApp AI agent) · More using SalesRook

What happened

Over a year, the agent surfaced 97 instructions that the firm could trace in its own CRM.

In the first month the agent read 600 sales enquiries, flagged 87 with a valuation inside, and the team won 12 instructions worth £28,500 in commission, an 11 to 1 return on that month spend. Across the year it surfaced 370 valuations, and the 40 instructions that completed banked over £100,000.

Before you believe it

SalesRook wrote the story and sells the agent. The count was matched against the firm own Reapit CRM records, which is stronger than a vendor estimate, but only 22.8% of the year valuations could be traced to any source at all. Staff numbers are not given, and outside sources conflict, so size is Not stated.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

A buyer has sent this enquiry about a property: [ENQUIRY]. Reply on WhatsApp in a warm tone, confirm what they want to view, then ask whether they have a property to sell, its postcode, and whether they need a mortgage. Summarise the answers in five lines for the sales team.

Source

SalesRook ↗, 12 July 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

More from the archive

Keep browsing: more in Sales and marketing (16) · more using SalesRook (2)