Customer serviceVendor storyUC-039

Clarion Safety Systems

Safety products e-commerce business, Milford, Pennsylvania

Size
More than 40 staff
Where
US
Tool
Tidio (Lyro AI)

What the AI did

Used an AI chat agent on its website to answer product and safety questions round the clock.

The result

The resolution rate rose from 39% to 56%.

Clarion Safety Systems streamlined customer communication across their business by implementing Tidio’s Lyro AI, boosting resolution rates from 39% to 56% while successfully handling 72% of website traffic inquiries with flows.

Check before trusting

Test it with real past enquiries before launch. Make sure safety or compliance questions hand over to a person, and check what 'resolved' means in the vendor's report. Sources put the headcount at roughly 44 to 51.

Prompt to try it

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are our product pages and our 30 most common customer questions with the answers we give: [FAQ_TEXT]. Draft answers an AI chat agent could use for [PRODUCT_LINE]. Mark any question where the answer depends on a regulation or a site-specific risk so it goes to a person.

Source

Tidio ↗, 1 April 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

More from the archive