Customer serviceVendor storyAI agentUC-114

NRVTA

RV training academy, Athens, Texas

Size
Not stated
Where
US

The job

The academy uses Tidio Lyro AI Agent, trained on its website content, to answer questions from prospective and current students about training programmes, so advisors can spend their time on enrolment and career guidance.

Tool: Tidio Lyro AI · More using Tidio Lyro

What happened

94% of student inquiries were resolved without human help.

In a 30 day period covering more than 750 conversations, the agent answered 96% of questions and scored 3.83 out of 5 for satisfaction. The academy trains recreational vehicle technicians in Athens, Texas.

Before you believe it

Tidio is selling its Lyro agent, and the figures on its customer page are the vendor and firm account with no outside check. Resolution rates depend on how much of your support traffic is made of repeat questions covered by your own help content, so test it on your last month of conversations first.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are the questions our customers ask most: [QUESTIONS], and the facts to answer them with: [FACTS]. Write the answers the support agent should give, in our tone, and list the questions it must pass to a person instead of answering.

Source

Tidio ↗, 30 March 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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