Ike's Cafe and Grill
Cafe and grill, Marietta, Georgia
- Size
- Not stated
- Where
- US
The job
Certus answers calls, takes orders and upsells, so the host can focus on customers. The owner was missing roughly 400 calls a month while staff chose between the phone and guests. The restaurant takes about 800 calls a week.
Tool: Certus AI · More using Certus AI
What happened
The restaurant says more than $18,000 a month is recovered from previously missed calls.
Certus has answered more than 10,000 calls. The page reports more than 350 hours saved. About 100 calls a week were going unanswered before.
Before you believe it
Certus wrote the story, so it is a vendor story. The $18,000 is the vendor figure for recovered orders, not profit. The page gives no staff count. The 350 hours has no stated method. Check how many calls the system hands back to staff.
Try this prompt
Test the job on your own material before buying anything. Replace the highlighted brackets.
You answer the phone for [RESTAURANT NAME]. Take the order, offer one relevant extra such as [UPSELL ITEMS], read the order back and confirm the pickup time. Use this menu and these prices: [MENU]. If the caller asks for something not on the menu, offer a manager call back.
Source
Certus AI ↗, 15 March 2026 · vendor story
This source was written or published by the supplier of the tool, so treat the claim as a sales story.
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