6 sourced use cases from firms of 1 to 200 people. Filter the full archive by Certus AI to combine it with a category, region or search.
Restaurant, Tupelo, Mississippi
Certus AI answers the restaurant's phone so staff can stay on the floor. The owner says people are the hardest part of running a restaurant, so the phone is the part they handed over.
Result The system has answered more than 3,000 calls and saved more than 100 hours of staff time.
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Pizza and pasta restaurant, Hinesville, Georgia
Certus AI answers the restaurant's phone and takes orders. The owner says the phone is their lifeline.
Result The system has taken more than 1,500 orders and saved more than 120 hours of staff time.
Not statedUS
Restaurant and catering business, Tecumseh, Michigan
Certus AI answers the phone for orders and enquiries and upsells add ons. The owner says the restaurant missed most calls before.
Result The page puts labour saved at about 2,500 dollars a month and upsell revenue at 3,722 dollars a month.
Not statedUS
Restaurant, Niagara Falls, New York
Certus AI answers the restaurant's phone, takes orders and answers questions. The owner started as a sceptic and now relies on it for every call.
Result Certus handles 90% of calls and the page says it saves about 11 hours a week.
Not statedUS
Cafe and grill, Marietta, Georgia
Certus answers calls, takes orders and upsells, so the host can focus on customers. The owner was missing roughly 400 calls a month while staff chose between the phone and guests. The restaurant takes about 800 calls a week.
Result The restaurant says more than $18,000 a month is recovered from previously missed calls.
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Restaurant, Hawaii
Certus answers every phone call and takes orders, including when the restaurant is closed. Staff no longer have to choose between the phone and the guests in front of them.
Result The restaurant says $8,354 a month is recovered from orders that used to be missed.
Not statedUS
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