Customer serviceVendor storyAI agentUC-193

Native Physical Therapy

Physical therapy practice, Annapolis, Maryland

Size
1 (solo practice)
Where
US

The job

Smith.ai's AI Receptionist answers calls while the founder treats patients. It asks qualifying questions, captures lead details and emails him a summary within seconds.

Tool: Smith.ai AI Receptionist · More using AI receptionist

What happened

Every lead who left a message was booked, a 100% booking rate. The founder also avoided about 1,500 dollars a month for a receptionist.

About 25% of patients book online and many prefer to call. The practice is a solo practice that the founder started after running a 26 person clinic.

Before you believe it

Smith.ai wrote the story, so it is a vendor story. Date not shown on the source page. The 100% booking rate is for leads who left a message, so the number of leads may be small and the page does not give it. The 1,500 dollars is an avoided cost, not a saving made against a real wage.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

You answer calls for a one person physical therapy practice. Ask what the caller needs and what the pain is stopping them doing. Collect name, phone number and email. Offer to have the practitioner call back within a business day. Do not give medical advice.

Source

Smith.ai ↗, Not shown · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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