Customer serviceVendor storyAI agentUC-112

GameBoost

Gaming marketplace

Size
Not stated
Where
UK

The job

The marketplace uses Tidio Lyro AI Agent to answer buyer and seller support questions about accounts, game keys, currency and orders, after returning to Tidio from another provider.

Tool: Tidio Lyro AI · More using Tidio Lyro

What happened

GameBoost achieved an 86% resolution rate with the Lyro AI Agent.

The page reports a 6.8% bot engagement rate among visitors. The company is a gaming marketplace selling accounts, game keys and in-game currency.

Before you believe it

Tidio is selling its Lyro agent, and the figures on its customer page are the vendor and firm account with no outside check. Resolution rates depend on how much of your support traffic is made of repeat questions covered by your own help content, so test it on your last month of conversations first.

Try this prompt

Test the job on your own material before buying anything. Replace the highlighted brackets.

Here are the questions our customers ask most: [QUESTIONS], and the facts to answer them with: [FACTS]. Write the answers the support agent should give, in our tone, and list the questions it must pass to a person instead of answering.

Source

Tidio ↗, 30 March 2026 · vendor story

This source was written or published by the supplier of the tool, so treat the claim as a sales story.

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