Rehab Balance
Rehabilitation medicine practice, New South Wales
- Size
- 1 doctor
- Where
- Australia
The job
A rehabilitation physician uses Lyrebird to write consultation notes and then one click letters, including long insurance letters. Before this she handwrote notes and dictated letters and paid for outside transcription.
Tool: Lyrebird Health · More using Lyrebird Health
What happened
Time per patient fell from about 2.5 hours to under 1 hour.
She says she previously paid about 500 to 1,000 dollars a month for external transcription, often of poor quality. Insurance letters of five pages took up to an hour to dictate alone.
Before you believe it
Lyrebird wrote the story, so it is a vendor story. Date not shown on the source page. The 2.5 hours to under 1 hour is the doctor's own account for one very document heavy practice. She began with a two week trial in late 2023. The monthly transcription cost is her own figure. Insurance letters can matter in disputes, so check every one before it goes out.
Try this prompt
Test the job on your own material before buying anything. Replace the highlighted brackets.
Here is the transcript of a rehabilitation consultation: [TRANSCRIPT]. Write the consultation note in my style: [STYLE EXAMPLE]. Then write the letter to the insurer from the note, with the diagnosis, treatment so far and recommended next steps. List what I should check before sending.
Source
Lyrebird Health ↗, Not shown · vendor story
This source was written or published by the supplier of the tool, so treat the claim as a sales story.
More from the archive
Kamloops Surgical Centre
Private surgical centre, Kamloops, British Columbia
When the one transcriptionist who typed every operative report retired, the centre set up Heidi with a custom operative report template in about 90 minutes. For a trial period the administrative assistant ran the same audio through Heidi and compared the output line by line before anything changed.
Result Daily transcription time fell from four hours to 20 minutes.
Not stated (up to 30 physicians use the centre)Canada
MD.Inc Emergency Physicians
Emergency medicine group, Cape Town, South Africa
Emergency doctors in the group used Heidi in a 90 day pilot with 25 clinicians to write notes while they work and not from memory after the shift.
Result Notes finished in under five minutes rose from 17% to 70% of all notes.
25 clinicians across 3 emergency centresSouth Africa
Fourways Veterinary Hospital
24 hour veterinary hospital, Johannesburg, South Africa
Vets used Heidi to capture consultations and write the clinical record in a three month pilot from March to May 2026. It also cut the note writing that vets had been doing after hours. A vet reads and approves each note.
Result Documentation time during working hours fell by 25%, from a median of 120 minutes to 90 minutes a day.
25 vets, over 20 nurses and over 30 assistantsSouth Africa
Keep browsing: more in Admin and back office (34) · more using Lyrebird Health (5)
New entries every week
The archive grows weekly. Get the stories in your inbox, with the context behind them.