4 sourced use cases from firms of 1 to 200 people. Filter the full archive by Microsoft Copilot to combine it with a category, region or search.
Nonprofit workforce development agency
A custom Copilot agent, set up by a consultant, compiles each field worker's monthly case notes into structured progress reports for funding partners, which staff then check.
Result For staff with large caseloads, monthly report writing fell from 10 to 12 hours to under 2 hours.
More than 50 staffUS
IT support company
Eight staff from sales, marketing, HR and other teams each timed two or three regular tasks before and after using an AI assistant.
Result Eight staff found combined savings of 25.6 hours a week.
Not statedUK
Copilot writes meeting summaries and follow-up emails in Teams, turns raw campaign data into charts and slides and summarises the morning inbox with draft replies for staff to check.
Result The agency recovered 5 hours a week per employee.
25 staffNot stated
Recruitment, apprenticeship and workforce development organisation
Put three staff from recruitment, marketing and client relationships through a Level 3 Digital Support Technician apprenticeship with an AI pathway. They now use AI for first drafts, building web pages and sourcing candidates.
Result Staff report saving up to eight hours a week.
Not statedUK
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