9 sourced use cases from firms of 1 to 200 people. Filter the full archive by Custom built to combine it with a category, region or search.
Commercial recoating firm, Cardiff
The owner built a custom system, starting with purchase order matching and then costing, scheduling and reporting. It extracts and validates data so staff no longer retype figures between documents, and reports run automatically. Staff test each step and handle edge cases and judgement calls.
Result The team saved five hours of admin a week once the system was running.
Not statedUK
Retail wellbeing charity working with more than 200 retailers
CGI built a network of AI agents into the charity existing Happiness Dashboard. The agents gather material from guidelines, mental health guides, demographic data and retailer feedback, generate tailored campaign content, validate it separately, capture feedback and log every output for human review.
Result CGI reports that the campaign work now needs 80% less manual effort.
About 127 staffUK
Law firm for founders and startups
The founder built a voice agent that calls inbound leads within minutes of an enquiry, holds a qualification conversation, filters out unqualified prospects and routes the rest to the attorneys, using ElevenLabs voice cloning, Grok, Twilio, Attio and Netlify.
Result The system saves the attorneys four to five hours a day.
Not statedNot stated
Tax, accounting and wealth firm with offices in Atlanta and Rogers, Arkansas
The partners built a detailed prospect web form with Lovable and used Claude to embed it into the firm website. The form asks about business size, revenue, industry and past CPA use, weeds out poor fits, and sends responses into ClickUp through its API and automations.
Result The firm says its prospect conversion rate rose by about 25% after the new form went live.
6 staffUS
Executive search and recruiting firm, New York
Its IT team fine-tuned large language models and built them into the applicant tracking system, so recruiters get help formatting resumes, creating candidate bios, drafting contracts and producing job postings. Recruiters review every output before it goes out.
Result The firm says every recruiter gets at least four hours a week back.
Not statedUS
Skincare brand for people with vitiligo, Northamptonshire
Added an AI colour-matching tool to its online shop so customers can find their shade without sending photos.
Result The colour matching tool generated more than £5,000 in sales within 72 hours.
Not statedUK
Construction consultancy
Uses a specialist AI tool to spot inconsistencies, missing information and possible compliance issues in Gateway 2 submissions before they go to the regulator. Training was built around the tool.
Result Around 10 to 15 project managers use the tool to spot gaps and compliance issues before submission.
Around 90 staffUK
Paper products manufacturer
Takes incoming orders, current capacity and constraints and generates the production schedule overnight, updating it through the day. The operations team used to spend each morning doing this by hand.
Result Planning time fell from 8 hours a day to under 2.
Not statedUK
Flat-pack furniture panel manufacturer
Takes customer orders, material specs and waste constraints and produces optimised cutting plans in minutes. It sits on top of the existing order system and spreadsheets.
Result A month-long cutting optimisation job now takes under 30 minutes.
Not statedUK
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